“Grow as we grow” Are you in search of doing exciting work in an environment you’re going to love? Are you interested to thrive on excellence? Are you a smart worker with passion to work? Are you eager and enjoy solving challenging problems? Want to work with a shrewd, committed team? Then we are the right employer for you. If you are interested in making a difference in the world, have talent and ready to face challenges and want to pursue a career in web designing, development and internet marketing, then you have golden opportunities waiting. Please visit our portfolio.
Qualifications:
• Proven experience in Amazon account management.
• Proficient in using Amazon Vendor Central and Seller Central.
• Strong communication and organizational skills.
• Ability to multitask and manage time effectively.
• Experience with keyword analysis tools and competitive analysis.
Desired Skills:
• Proficiency in Excel and other data analysis tools.
• Knowledge of e-commerce platforms and marketplaces.
• Familiarity with shipping solutions and logistics.
• Ability to work independently and as part of a team.
Job Profile
Tech2globe is hiring for an experienced and detail-oriented Amazon Accounts Specialist to join our dynamic e-commerce team. The ideal candidate will have extensive knowledge of Amazon's platforms and processes, including account management, sales performance tracking, reconciliation, and FBA. This role will be instrumental in optimizing our sales and operational performance across multiple marketplaces.
Key Responsibilities:
1. Track Sales Performance:
• Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.
• Generate and present sales performance reports to management.
2. Reconciliation and PL Reports:
• Prepare accurate reconciliation reports for Amazon transactions.
• Maintain and update profit and loss (PL) statements.
3. FBA Process and Fees:
• Manage the Fulfilled by Amazon (FBA) process, including inventory shipments and fee structures.
• Ensure compliance with Amazon's FBA policies and procedures.
4. Keyword Analysis:
• Conduct keyword research using tools and organic methods to improve product listings and advertising campaigns.
• Optimize product titles, descriptions, and backend keywords for better visibility.
5. Vendor Central:
• Manage relationships and processes within Amazon Vendor Central.
• Ensure timely and accurate vendor shipments and invoicing.
6. Cataloging:
• Handle bulk and manual product cataloging.
• Ensure product listings are accurate, detailed, and optimized for search.
7. Shipping Solutions:
• Manage and optimize shipping solutions, including Amazon Easy Ship, FBA, and third-party logistics (3PL).
• Coordinate drop shipping operations efficiently.
8. Claim/Compliance Management:
• Handle claims and ensure compliance with Amazon’s policies and procedures.
• Resolve disputes and manage compliance-related issues effectively
9. Sell Globally:
• Oversee and manage global selling initiatives.
• Ensure compliance with international marketplace regulations and requirements.
10. Tools Expertise:
• Utilize various tools for keyword analysis, sales tracking, and competitor analysis.
• Stay updated with the latest tools and technologies to enhance performance.
1. Should be a graduate.
2. Good communication skills.
3. Time management.
4. Should be flexible for Netaji Subhash Place (Delhi) & Noida 62.
Job Profile
The IT Manager plays a crucial role in overseeing the technological infrastructure of the organization,
ensuring its smooth operation and addressing any technical issues that may arise. This role requires
experience in managing IT systems in organizations with 150 or more employees. The responsibilities
include:
1. Identifying Hardware and Software Solutions: Assessing the organization's needs and
recommending appropriate hardware and software solutions to meet those needs efficiently.
2. Troubleshooting Technical Issues: Investigating and resolving technical issues promptly to
minimize downtime and maintain productivity.
3. Diagnosing and Repairing Faults: Analyzing problems with hardware, software, and network
systems and implementing solutions to rectify faults.
4. Resolving Network Issues: Ensuring the organization's network infrastructure functions
optimally, resolving connectivity issues, and optimizing network performance.
5. Installing and Configuring Hardware and Software: Deploying and setting up new hardware and
software systems, ensuring compatibility and functionality.
6. Providing Timely and Accurate Feedback: Communicating with users to understand their
technical issues, providing timely updates on the status of resolutions, and ensuring user
satisfaction.
7. Following Up to Ensure Problem Resolution: Monitoring the progress of issue resolution and
following up with users to confirm that their technical problems have been resolved
satisfactorily.
8. Replacing or Repairing Necessary Parts: Managing hardware repairs and replacements,
coordinating with vendors or service providers when necessary.
9. Supporting the Roll-out of New Applications: Assisting in the implementation and deployment of
new software applications across the organization.
10. Providing Support Documentation: Creating procedural documentation and guides to assist users
in resolving common technical issues independently.
11. Managing IT Joining and Exit Formalities: Overseeing the onboarding and offboarding processes
for employees regarding IT systems and equipment.
12. Managing Multiple Cases: Handling multiple technical cases concurrently, prioritizing tasks based
on urgency and impact on business operations.
13. Testing and Evaluating New Technologies: Researching and evaluating emerging technologies to
assess their potential benefits and compatibility with the organization's infrastructure.
14. Conducting Electrical Safety Checks: Performing routine safety checks on IT equipment to ensure
compliance with electrical safety standards and regulations.
15. Knowledge of Hosting Server and Domain: Familiarity with hosting server management and
domain administration to support the organization's online presence.
16. Assets Management: Tracking and managing IT assets, including hardware, software licenses,
and other resources, to ensure efficient utilization and compliance with organizational policies.
17. Vendors Management: Liaising with external vendors and service providers to procure IT
equipment, software licenses, and support services as needed.
18. Data Recovery: Implementing data backup and recovery procedures to safeguard critical
organizational data and mitigate the risk of data loss.
19. Knowledge of Monitoring Tools: Utilizing monitoring tools to proactively identify and address
potential issues within the IT infrastructure before they escalate
• Excellent Communication Skills (written + verbal).
• Required Experience: 0-6 months in IT Industry (matches above mentioned criteria in job description), Software Sales. Should have alluring persona.
• Can act smartly in all the critical situations
• Should have a technical milieu in terms of education or experience dossier.
• Should be able to brought an advantage to the company by making financial gains.
• Should be target oriented.
• Should be able to intact the assigned work within the given TAT.
Job Profile
• To generate & identify sales leads, pitching or services to new clients and maintain a good working relationship with new prospects.
• Identifying and making contact with new prospective clients for IT services like Mobile Application, Software, Website, Digital marketing, etc.
• Meeting with clients, identifying their requirements and then proposing solution.
• Arranging post sale support to clients.
• Chasing up leads with follow up phone calls and writing proposals for prospective clients.
• Generating business from existing and new customer.
• Maintaining daily sales report and reporting to the Manager.
• Proficiency with Excel, Word and PowerPoint required
• Must be familiar with all latest CRM and ERP systems
• Excellent communication skills, both verbally and in writing
• Teamwork is embraced and highly regarded.
• Ability to multi-task in a fast-paced environment.
Job Profile
Assistant Manager in Tech2Globe will be indulge into different operational activities along with managing a team of more than 5 TL and their associates.
• Assist TL and their subordinates in supervising daily operations of organisation.
• Develop productive, profitable and achievement oriented working environment for employees.
• Address operational issues and concerns in a timely fashion.
• Supervise teams to ensure operational excellence and excellent client services.
• Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
• Determine staffing requirements, work assignment and schedules for new projects.
• Coordinate with Manager in different operational issues and activities.
• Responsible for building a strong network / relationship with clients. (especially International)
• Project management: Remarkable detail orientation for making accurate trackers.
• Handling escalated customer complaints proficiently and make an elimination strategy for future occurrence.
• Reporting: Track the progress of weekly, monthly, quarterly and annual objectives. Good math skills with the ability to create and analyse reports, spreadsheets and performance statistics
• Business process understanding, drafting and implementing SOPs, review/internal audit of business process.
*Excellent verbal & written communication
*Typing Speed 30+
*Should have prior experience in handling teams, and Client Handling (Domestic or International)
*Should have Good in MS Word, MS Excel, PPT
Job Profile
*Good understanding of Amazon, Flipkart, Snapdeal & Paytm Marketplaces
*Manage bulk listings along with content creation
*Updating Product Data/ specifications/ Images/ Pricing/ Discount
*Cataloging, campaign & promotion management
*Well-versed in Amazon sales boost, Account management, Product listings & other amazon tools
*Manage a team of up to 10 ambitious and highly-trained account managers working across a variety of e-commerce platforms
*Assist the Manager in day-to-day operations
*Project management
*Attend client meetings
*Collaborate with different departments
• SEO Analysis
• Online Advertising
• Google Analytics
• Keyword Analysis
• Keyword Research
• Digital Marketing
• Digital Strategy
• Email Marketing
• Facebook Marketing
• Marketing Digital Advertising
• SMO Digital Media
Job Profile
• Manage all digital marketing channel.
• Understanding of performance marketing, conversion, and online customer acquisition.
• Creating and maintaining social networking platforms.
• Ongoing keyword research including discovery and expansion of keyword.
• Provide creative ideas to design content for campaigns, select target audiences and understand consumer behavior
• Strong understanding of digital marketing trends, new social media sites, web technologies, changes in algorithms and best practice.
• Knowledge of Web analytics tools (Google Analytics, Webmaster Tools, Semrush, WebTrends etc.)
Requirements and skills
1. Excellent communication and negotiation skills
2. Problem-solving aptitude
3. Process improvement
4. Experience in client dealing
5. Customer service skills
6. Process improvement
7. Excellent communication skills (Verbal and Written)
Job Profile
Job Profile:
• Create plans to address clients’ business needs
• Act as point of contact for complaints and escalate issues as appropriate
• Follow up for payments.
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers’ needs
• Develop relationships with clients and key personnel
• A bachelor’s degree or master’s degree
• Proven 2-3 years of experience in team handling
• Ability to lead project teams of various sizes and see them through to completion
• Understanding of formal project management methodologies is preferable
• Able to complete projects in a timely manner
• Excellent communication skills
• Experience in handling US/UK/Australian clients/customers
Job Profile
The role of the Project Coordinator is to work with the business analysts, clients, and the senior management. Ensuring all project deadlines and schedules are on track. Someone who could add value to the organization, drive the goals and direct employees on the success track.
Duties & Responsibilities
• Working with Project Manager, clients and managing overall end to end client relationship.
• Coordinating with client and get the deliverables done by the team members.
• Meeting with project team members to identify and resolve issues.
• Coordinating for multiple tasks and assuring day-to-day productivity, shrinkage and efficiency while seeking to reduce costs.
• Help develop work efficiency and objectives.
• Mentor employees, team members, find ways to increase quality of work.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information for company management
• Creating a pleasant working environment that inspires the team, to control attrition and shrinkage.
• Contributing in Daily/Weekly/Monthly meeting with clients for work discussion and with internal team for performance reviews
• Post meeting able to share the MOM with the management to know about the whereabouts of the call
• Work on multiple client tools to assist clients with their customer’s request
• Assign tasks to internal teams and assist with time management
• Act as the point of contact and communicate project status to internal management
• Ensure standards and requirements are met through conducting quality assurance tests
• Establishing effective project communication plans and ensuring their execution
• Coordinating the development of user manuals, training materials, and other documents as needed
• Identifying and developing new opportunities with clients
• Obtaining customer acceptance of project deliverables
Required Skills
• Must have proven records
• Good knowledge of all different digital marketing channels
• Critical thinker and problem-solving skills
• Candidate must have 7+ years’ experience in Digital Marketing, start up environment
• Must possess a strong understanding of current online marketing concepts, strategy and best practice
• Team player
• A minimum of 7+ years of hands-on experience with SEO, Google Analytics and CRM software
• Good knowledge and experience with online marketing tools and best practices
• Great interpersonal and communication skills
• Good time-management skills
Job Profile
RESPONSIBILITIES :
We are looking for a smart and dynamic Head of Digital Marketing Division who’ll lead all internal and external marketing activities from social media and digital campaigns to advertising and creative projects. Head of Online Marketer responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members. Ultimately, you will run our marketing department in ways that promote higher profitability and competitiveness.
Responsibilities
• Manage and train the rest of the team
• Research competition, investigate benchmarks and provide suggestions for improvement
• Oversee all the company’s and clients online marketing activities accounts
• Track SEO and Google Analytics data and make complex analysis
• Create a Pool of Content writers and managing them
• Working with content marketing and design teams to create suitable content for each stage of a customer’s digital journey
• Coordinate with different teams and consultants to get things done
• Manage the Content Marketing Strategy
• Participating in product development, pricing and supporting new product launches
• Create and manage the PPC and Paid ads strategy in Google, Facebook and LinkedIn and other potential social media
• Develop & promote content for demand
• Leading digital marketing strategy including Paid, Search, Display, Affiliate, Email, Fb Advertisement & SEO
• Conduct weekly and monthly marketing meetings
• Come up with a Content Strategy and Content calendar
• Using A/B testing to optimise digital marketing performance
• Minimum 5 years of experience in internet marketing (social media, PPC strategy, web analytics, keyword research, technical audits, mobile marketing, Link building and conversion optimization).
• Comprehensive knowledge of other popular SEO tools and resources.
• Have proven experience in successfully managing multiple SEO campaigns and achieving results.
• Strong understanding of current online marketing concepts, strategy, and best practice.
• Experience in ecommerce, SEO, PPC, Email marketing, and social media.
• Advanced knowledge of Google Analytics.
• Ability to quickly learn new technology platforms.
• Obsessive self-educator who is aware of the latest search marketing trends and developments.
Requirements :
Bachelor’s Degree
Minimum 4 years of experience in team handling & project management
Experience in the creation, reporting, and/or management of data or closely related tasks
Highly proficient in MS Office: Word, Excel, Access, PowerPoint, and Outlook
Exceptional communication, organizational skills, and attention to detail
Ability to handle multiple and sometimes changing, tasks in a fast-paced, deadline-driven environment.
Good understanding of business processes & operations management
Experience in handling overseas clients
** Working knowledge of the e-commerce industry
Job Profile
Experience:4+ Yrs.
Shift timing: Flexible
Work Mode: WFO
Responsibilities :
Set KRAs for Team Leads as per organizational goals.
Lead, motivate, counsel, develop, and coach Team Leads & Associates to meet departmental KPIs and project SLAs.
Effective liaison with various departments within the organization
Facilitate and implement process improvement ideas to improve efficiency.
Proactively identify problems and present solution
Handling escalation and providing a concrete solution to avoid future occurrence
Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs.
Mentor, train, and develop teammates for career progression and learning Ability to develop and share best practices across the shifts and network.
Client relationship management
Participate in meetings with clients & prepare presentations for them
Conduct regular staff meetings
Managing other operational metrics such as utilization, shrinkage, attrition, occupancy etc.
Excellent skills required in MIS, Presentations, and the Latest Tools (Looker Studio, Excel, etc.
E-Commerce Seller Account Management.
Vendor Management
.Sales Boosting.
Should have knowledge about E-Commerce Market Place
Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree or HR certification is a plus).
years of experience in HR roles, with a focus on HR generalist responsibilities.
Strong knowledge of employment laws and regulations.
Excellent interpersonal and communication skills.
Proficiency in HR software and Microsoft Office Suite.
Ability to maintain confidentiality and handle sensitive information.
Strong organizational skills and attention to detail.
Problem-solving and conflict resolution abilities.
Job Profile
The HR Generalist plays a key role in supporting the Human Resources department in various HR functions. This role involves providing assistance with recruitment, employee relations, benefits administration, and other HR-related tasks. The HR Generalist is responsible for ensuring HR policies and procedures are implemented effectively and consistently throughout the organization.
Key Responsibilities:
Recruitment and Onboarding: Manage the full recruitment lifecycle, from job posting to candidate selection and onboarding.
Conduct interviews and participate in the selection process.
Coordinate and conduct new employee orientations.
Employee Relations: Handle employee inquiries and concerns, providing guidance and solutions.
Assist in resolving workplace issues and conflicts.
Promote a positive and inclusive work environment.
Benefits Administration: Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
Assist employees with benefits-related inquiries and concerns.
HR Policy and Compliance:Ensure compliance with federal, state, and local labor laws and regulations.
Develop, update, and communicate HR policies and procedures.
Assist in the implementation of HR-related initiatives and programs.
Performance Management:Assist in the performance appraisal process.
Provide guidance on goal setting, feedback, and development plans.
Maintain accurate employee records.
Training and Development:Identify training needs and assist in organizing training programs.
Encourage and support employee development and career growth.
HR Reporting:Compile HR metrics and reports.
Maintain HR data and ensure data accuracy.
Employee Engagement: Support employee engagement initiatives and activities.
Participate in employee engagement surveys and action planning.
Documentation and Record Keeping: Maintain employee files and records in compliance with legal requirements.
Assist in the development and maintenance of HR documentation.
