About Client
The client is a leading distributor for the lighting of sports venues, gas stations, landscaping, and everything! They plan lighting layouts, and supply light fixtures, poles, electrical components, and hardware for projects all over the world! The client was born out of a desire for a narrower focus on customers and their projects. They are having advanced experience and knowledge, that can help your lighting project from start to finish, whether you just looking for a small lamp or want to light up an entire stadium.
Client Expectations
The client owns its website on Magento 1 platform, and the expectation is to list new products on the website and clean up the old listings with proper optimization.
The client approached us and shared the sheet they are getting from their manufacturers so that we can lay out a plan through which the listings can be done easily as per their requirements and without any error since the sheet they are getting, is not arranged properly.
They wanted a sourcing partner who could comprehend their data needs and deliver a competent solution on time and with 100% data accuracy. Initially, they started with simple listings and product updates and then move to configurable products.
Since they are directly dealing with the manufacturers and not with the suppliers, so they want to add everything related to the lighting projects on their website.
They set an expectation to get complete each of the categories especially with the configurable products so that customers can easily purchase the products with the available accessories.
Challenge
The biggest issue was to refine the data from the manufacturer and spec sheet they are getting so that the data can be used directly through the bulk upload.
On the other hand, they do not have any plugins and cleanup software through which the data can be organized and ready to upload through the bulk upload option available in Magento, so they decided to outsource the cataloging through a leading professional outsourcing partner, and then they approached us for the service.
The Goal
- Preparing the data from the manufacturer sheet
- Maintain Accuracy, Providing Appropriate Information
- Preparing SOPs for Each Category
- Doing simple and configurable listings
- Configurable listings should be listed in such a way so that customers can see all available colors, sizes, and accessories in a single listing.
- Utilizing Best Practices and Strategies
- Preparing sheets for upload
Proposed Soluion
Our Magento Cataloguing Experts performed a thorough assessment of the client's online business. It allowed us to gain a comprehensive picture of the client's job requirements as per their need. The investigation also identified flaws that needed to be addressed. Giving the best solution & holistic service to our clientele is our specialty, which we successfully offer with the aid of our experienced staff, which is skilled in resolving customer problems and delivering the best results with efficiency.
For the best result we aligned a team on this project who has a great understanding and is highly experienced in Magento Cataloguing and especially dealing with different tools and delivering maximum productivity with utmost sincerity, the team conducted an experiment to determine which extensive approach would help to complete this project! and we leveraged our skills to deliver this job on time.
Our work pattern is dynamic, & completely fact-driven. Before commencing work, we research project objectives, expectations, and strategy before beginning work to ensure our clients' success.
Client Targested Categories
- Outdoor Lighting
- Indoor Lighting
- Sports Lighting
- Landscape Lighting
- Lamps & Bulbs
- Components
- Specialty Lighting
- Chauvet DJ
- Accessories
How it begins
- Begins with day-to-day communication with the clients to understand their expectations and business process.
- First, we start preparing SOPs for each category, to make sure our team should follow guidelines properly.
- Started with the updates like pricing, shipping, and weights.
- We have aligned a Team Leader and the team of Magento cataloging where the team leader will work as a Point of contact with the client and work as an auditor for better efficiency.
- Maintain all the entries with our system and trackers sheet.
- Regularly sharing daily end-day productivity reports with the clients.
- Finalize the data and get approval from the client on submitted entries.
- Verified the audit data and rectify the issues.
- Had weekly client feedback calls to know their feedback for completed data.
- Had random touch base call with their technical POC.
- Submit master data with the client on time.
Result
As a result, we set a target to accomplish our data goal within the stipulated time frame, and our clients appreciated the effort we put in to finish the job on time and to their satisfaction. Provided utmost support to complete the desirable data on timing with accuracy, client was able to generate sales as customers are now able to select the product with the required accessories as per the requirement.
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