E-Commerce Support Services for Your Online Business Success
Keeping up a consistent volume of sales is the essential target of an online seller. With E-Commerce support specialists at Tech2Globe, it is only possible to accomplish this if there is strong back-office support. Tech2Globe provides plenty of eCommerce technical support services so that your business can work suitably and you can appreciate expanded income through sales. At Tech2Globe, we never feel worn out on improving your site and your conversion rate.
E-commerce support services offer the level of specialized help you expect, from addressing all of your questions and concerns to troubleshooting unexpected glitches, updating non-working links, smoothing out content, and constantly testing your site's functionality. Our point is to ensure that the experience of any potential or returning client is smooth, uncomplicated, and as easy to use as could reasonably be expected.
Customized E-Commerce Support Services for Better Conversion
With Tech2Globe you get the chance to use industry know- how and experience of our eCommerce website support specialist. Our E-Commerce support services have been intended to enhance your change and customer retention rates. Our complete set of eCommerce back office support related tasks include:
Amazon Product Listing
Delivering a rich array of Amazon product data entry services, Tech2Globe supports online retailers in growing their business online.
EBay Product Listing
Our eBay product data entry specialists regularly manage and update product catalogs, and aim at developing a centralized shopping destination and make informed purchase decisions.
Magento Product Listing
We can handle high-volume and complex Magento product upload projects, right from collating product details from various sources to keying-in and updating them in the product catalog.
Shopify Data Entry
Whether you are selling physical and digital products or services, Tech2Globe can help you manage your online store with utmost accuracy. As part of our Ecommerce maintenance services, we ensure that your Shopify store is consistently updated and running smoothly.
Magento Product Upload
Over the last decade Tech2Globe has become identical with quick and accurate Magento Data Entry Services. It's the capable and skilled team of Magento specialists that is behind this tag.
Product Description Writing
When you outsource product description writing services to us, we initiate with a deep thoughtfulness of your target market so as to create precise, informative & engaging content that achieves your specific requirements and interests.
Product Review Writing
Trusted by thousands of eCommerce store owners across the globe, Tech2Globe's E-commerce support specialists are renowned providers of product description writing services.
Product Photography Post Processing
Tech2Globe holds specialization in offering product photo editing services for various industry segments, viz., apparels and accessories, jewelry, furniture, real estate, etc.
Order & Inventory Management
As part of E-commerce support services, we help our clients in processing a number of customer orders with utmost accuracy, right from the moment orders are placed through to fulfillment, timely invoicing, and payment.
Here the skill of our e-commerce support team ends up being of great help. They are capable at taking care of client queries on telephone, email and online talk.
Ecommerce support services are must have, know why
To us, it is essential to deliver you outstanding customer experiences and E-Commerce support services. This pushes sales and increases brand loyalty. Understanding the challenges of managing a profitable online store, we offer a full range of support services to help you focus on growth and simplify your operations.
We have E-commerce support specialists who are experts in customer service, order fulfillment, and a host of other back-end duties. By contracting with us to handle these tasks, you can free up internal resources and guarantee that your clients get professional, timely help, which will build confidence and satisfaction.
These little details together create a more “humanized” experience. The majority of happy clients will also tell others about their wonderful experiences, which will naturally increase brand loyalty.
Therefore, let us take care of the administrative work while you concentrate on expanding your company and meeting or exceeding client expectations.
Our Experts Understand You and Speak Multilingual Languages
Tech2globe provide help through well trained, capable and devoted e-commerce support specialists that is willing to lend you a hand to cut through the language barrier like German, French, Korean, English, Thai, Hindi, Chinese, etc. so that you can convey your opinions through e-mail and chat support.
Process for E-Commerce Support Services
When you outsource eCommerce store support tasks to Tech2Globe, our confirmed group turns into a virtual expansion of your group, working nonstop, to provide you with an exceptional, secure and optimized online presence.
Tools we leverage in Tech2Globe
We transcribe files from a wide assortment of digital and non-digital formats which incorporate MP3, MP4, WAV, AVI, FLV, WMV, MPEG4, MOV, WMA, FLAC, Word/Excel/Access records, and even the older organizations like DSS, CD, DVD, Cassettes, VHS tapes, and so on. We utilize these tools: OTranscribe, Express Scribe, The FTW Transcriber, Inqscribe, and Transcribe.
Master in All Languages and Major Sectors
Our transcriptionists are fluent in English, French, German, Spanish, Hindi, Arabic, Russian, and Bengali and are well-acquainted with idioms, phrases, vocabulary, and different accents, at par with any native speaker. Our group comprises of transcribers with particular information on different industry-explicit languages, empowering us to offer our low cost printed typing services to a wide scope of areas, including Media, Finance, NGO, Market Research, Academics Advertising, Healthcare, Retail, Education, Technology, Automotive, and numerous different sectors.
For more data or to talk about your requirements, if you don't mind send an email to info@tech2globe.com or utilize the contact page.
- Agreement is signed & the first month of service is started
- A dedicated account manager is assigned to you & you are introduced to your team
- Your account is configured in our client dashboard where you can begin uploading tasks
- Time is logged in our client dashboard for every task you assign
- Enjoy easy access to check on jobs & time logs at any time during the month
- Upon completion of the first month a detailed hours report & invoice is sent to you for review
- If there are any concerns or adjustments that need to be made regarding hours logged and tasks completed, we will resolve them immediately
Tools we use in E-Commerce Support Services
Tech2Globe will go about as extended hands to your in-house staff to convey eCommerce support services to you. Utilizing the latest tools and innovation, we will execute each task with improved exactness and spare time just as cash. Our e-commerce eCommerce website support experts ensure you get sufficient opportunity to sale with the basic business tasks without settling on back-end efficiency.
- Zendesk
- Freshdesk
- Intercom
Get in touch with us today to discover how Tech2Globe “eCommerce maintenance services” can empower your business to accomplish process efficiencies and quickened development.
FAQ’S
Yes, since we will be dedicated a specific staff member as your account manager and will be allocating resources for your project, we can only make this possible with a monthly commitment.
We prefer communication through our client project management dashboard. However, in the case of an emergency, you can also contact us via email, hangout, Skype and telephone.
Every customer support ticket is replied to within 24 hours. In emergency situations, your issue will be made a top level priority.
As we have been around for a decade and a half, we are experienced with a great variety of industry verticals.
We have clients all over the world. However, the majority of them are located in UK, US, Australia and countries of Continental Europe.
Clients Testimonial
They have excellent service and management, this is honest review after a month of experience with them, team is hardworking, knowledgeable and do every task on time. I hope they continue to deliver me same output.
Roxel- Account Management India
Excellent Team, good results in sales
Andriana– Amazon Sponsored Ads USA
Excellent service by Tech2globe, brilliant service and hardworking
Neo Global- Vendor Account Management UK
Courteous, professional, quality work, best bang for your buck
Medi Hub- Amazon Store Creations USA
Very professional and creative team. They patiently worked on changes I asked for and delivered on time. Thank you.